Privacy Policy.

Cloud Sea Media Group ("we", "us", "our") is committed to protecting your privacy and handling personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website at https://www.cloudseamediagroup.com/ or interact with us.

While we operate internationally, we aim to follow best-practice privacy standards, including principles aligned with the Privacy Act 1988 (Cth) (Australia) where relevant.

2.1 Information You Provide

• Name
• Email address
• Phone number
• Business name
• Project or enquiry details
• Any information submitted via contact or enquiry forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs

2.3 Marketing & Interaction Data

• Interaction with advertisements
• Email engagement (if subscribed)
• Chat or AI assistant interactions (if used on the website)

• Website contact and enquiry forms
• Direct communications (email, phone)
• Cookies and tracking technologies
• Analytics tools (e.g. Google Analytics)
• Advertising tools (e.g. Meta Pixel, Google Ads)

• Respond to enquiries and provide quotes
• Deliver digital media, marketing, or related services
• Manage client relationships
• Improve website functionality and user experience
• Conduct marketing and advertising (where permitted)
• Comply with legal obligations

We use cookies and similar technologies to:

• Analyse website traffic
• Improve performance and usability
• Deliver relevant advertising

These may include third-party services such as:

• Google Analytics
• Google Ads
• Meta (Facebook/Instagram)

You can manage cookies through your browser settings.

• Employees and contractors
• IT and hosting providers
• Marketing and analytics platforms
• CRM systems and business tools
• Professional advisers
• Regulatory authorities (where required by law)

Your personal information may be stored or processed outside Hong Kong, including in:

• Australia
• United States

We take reasonable steps to ensure that any overseas recipients handle your information securely.

We take reasonable steps to protect personal information, including:

• Secure servers and hosting
• Encryption (where applicable)
• Restricted access to data
• Use of reputable third-party providers

However, no system is completely secure.

You may request access to, or correction of, your personal information by contacting us.

We will respond within a reasonable timeframe.

We may send marketing communications where permitted by law.

You can opt out at any time by:

• Using the unsubscribe link
• Contacting us directly

Our website may contain links to external websites. We are not responsible for their privacy practices.

If you have concerns about how we handle your personal information, please contact us.

We will investigate and respond promptly.

We may update this Privacy Policy from time to time. The latest version will be published on our website.